FAQ – Frequently Asked Questions

What payment methods do you accept?


We accept major credit cards, including Visa, Mastercard, American Express, and other options available at checkout. All payments are secure.

Do you offer free shipping?


Yes. We offer free shipping on all orders within the United States.

How does the first purchase discount work?


On your first order, use code WELCOME10 and enjoy 10% off at checkout.

Does Souza Beauty have a physical store?


No. Souza Beauty is an online store and does not have a physical retail location. All services and support are provided online.

How long does it take to process my order?

Orders are processed within up to 3 business days. Once shipped, you will receive a tracking number to follow your delivery.

How can I contact Souza Beauty?


You can reach us by email at contact@souzabeauty.com or via WhatsApp at +1 (742) 369-8186.

Phone support is available via WhatsApp only.

About Us

Souza Beauty was created for women 40+ who already know who they are. We are a skincare brand that believes beauty is not about impressing, looking younger, or chasing unrealistic standards, but about presence, identity, and personal history. Our products are designed to support mature skin with respect, consistency, and intention, honoring every stage of life. Souza represents strength, resilience, and legacy — a name that honors women who have lived, overcome challenges, and continue forward with confidence. Here, skincare is an act of empowerment, and beauty is feeling whole, on your own terms.